Hillendahl Neighborhood Library

We took our 1.5yr old baby boy here to join the kids playtime activity. They provide about 8 boxes of various toys, and play the nursery rhymes which kids can sing aloud together. Also, the librarians here are so kind and supportive to introduce the environment and share the books information.
We will definitely plan to bring our boy here again for the playtime and checking out some toddler reading books.

Wonderful Staff. HelI began taking my kids to this library from the time my first was in kindergarten. Then I began bringing my other two from the time there were babies in strollers. I love this library. The arts and crafts day is incredibly enjoyable. Before COVID, Hillendahl used to be full of kids and parents. I went on Wednesday and it was practically empty. I was surprised. The staff told me there are less people going to this library. They don't know why. I don't either. The staff are wonderful, welcoming and incredibly patient and helpful with the kids and adults. They told me the library on Bingle/ Gessner is full. I don't know why. I went to that library and yes there are more kids and parents but the staff is HORRIBLE. They are openly rude and demeaning. They were rude to a little boy and I over heard a librarian tell the other that they were having to deal with the "trash" from Hillendahl. I was appalled. Their rudeness hidden in blatant bigotry and racism is palpable. Dirty and Disgusting!!!!! The staff in Hillendahl is very patient, helpful and active with all the kids and parents. Doesn't matter who you are.

I visited this library again today after a good 15+ years (I used to bring my daughters here when they were little). I came in with my son today and got his first library card. I had a great experience. Everyone was courteous and friendly. To my surprise I noticed a lot of things had changed over the years. I had trouble trying to figure out how to find books on the library’s database and was getting overwhelmed ( I didn’t know where to start!) after struggling for a while, I finally decided to go to the front desk and asked for help A very nice lady by the name of Alma helped me and taught me how to navigate through the library system. She was very kind and patient and showed me where to find books that were age appropriate for my son. Thanks for you kindness, Ms. Alma :)

First rate library and great, helpful, and friendly staff. Their curbside program has helped my family and I stay well read and entertained, safely, during the on going COVID-19 pandemic. We're able to get children's books for my daughter and books that interest my wife and I. Best part is the price! $FREE.99!!!

The people that works there are so helpful and very friendly.. I needed help printing out some papers, the man was very nice and patient. Some of my papers didn’t print out and the lady never questioned me and helped me get the rest of my papers. I took my 3 year old daughter with me and she played in their play area while I needed work on the computer. Will be coming here more often!!