St. Hope Foundation - Greenspoint

Grateful for the support, information as well as assistance Bernice the Pt. Scheduling Coordinator wholeheartedly gave. I’m truly in need of health care assistance and I’ve applied for several programs. SSI and Harris County. I’ve previously worked for the State of Texas and I’m very familiar with the protocol of who’s eligible as well as what’s needed. I’ve felt alone during this time of need and defeated. Ms. Bernice comforted me and I felt assured all will be well and I will be seen. To be able to work through my health concerns. I’m truly grateful for her going above and beyond! As well as genuinely listening, despite how busy she was. She continued to listen to me as well as answer other calls. I did not feel rushed at all! I’m truly grateful and she deserves Kudos on a job well done! Compassion in a busy work environment is hard to come by. Looking forward to the upcoming appointments as I feel better in knowing I will be seen. 🙌🏽

I can't say enough good things about the St Hope team at Greenspoint!
This wonderful team has been a part of my health for just shy of a decade and they have seen me through ups and downs and all kinds of growth. Their patient, professional and polite staff is second to none.
The front desk team is incredibly friendly and understanding. Nikki, Letsy, and Julissa are an absolute joy to interact with. These wonderful ladies are a big part of the experience from start to finish. They always greet me with smiles and are willing to share laughs. They even ask how my family is doing. These ladies are amazing at juggling all of their responsibilities while making sure all of their patients are taken care of and respected. There are not enough words to express how much I respect and appreciate these ladies. They handle so much with grace and dignity.
My physical health has improved exponentially while receiving services at St Hope. My PCP and their team is always courteous, prompt, understanding and informative. Even when my PCP left St Hope my care never was in question or declined. I feel exceptionally lucky to have Mrs. Caston as my current PCP and would recommend her to every and anyone.
The St Hope team doesn't just end with my PCP. Mrs Barbara the phlebotomist, Dr McKinney the podiatrist, Oliver with optometry, Mr Davis in the pharmacy...just a few of the amazing individuals that make the experience at St Hope Greenspoint exceptional.
The dental team has kept me smiling for so many reasons. And I feel like it gets better and better each time I go in. Same with the psychiatrist and mental health team.
Over seeing all of these wonderful people is "Q." She is an amazing lady. She has helped whenever there was a hiccup in any of my services. She has fixed a contact prescription, assisted with taking vitals when the team needed help, and ensured I received a very necessary vaccine shot. An amazing leader for a rockstar team.
With St Hope, you're more than just a number...This couldn't be more true. Thank you so much to the entire Greenspoint team.

As usual, for the front desk all I can say is PLEASE come here! They have everything you need. As soon as I enter the lobby, everyone instantly greets me with a smile! The front desk is so sweet and kind and my doctor Dr.Caston is the best to ever do it! She is a second mom and I MEAN that!!

The friendliest staff I ever encountered at a clinic or hospital. Excellent dental work, the eye care center is top notch.... All in all, if it was possible to give more than 5 stars, I would. Especially now that they finally dropped their "......." masking policy 👍😁. Both thumbs up, this is the place for your healthcare needs

I would like to take this time to express my gratitude for the staff at the Northpoint location. Since day one, they have been amazing in customer service. They have improved on the wait times ( 🙏🏾God). They go above and beyond to ensure that you are treated like an human and not a number. They identify you with your and a big smile. They deal with me XTRAness and is always there for me. So from the bottom of my heart, I would love to give a BIG thanks to Dr. Caston (aka Mrs. New Coins), Dr. Patel, my girls at the front desk Niki and Letci. The medical staff like RN Eva, and the Scheduler Juan.