Christian Brothers Automotive New Territory

Sam, Case, Keith and Kelly are top notch. Quality work for a fair price, with a quick service turnaround. Everyone is always polite and friendly. I will continue to bring my vehicles to CB.

Being new to the Sugar Land community, I really didn’t have any referrals for automotive repair shops. I was looking for a reputable shop that did alignments, specifically a 4-wheel alignment for my suv. I saw plenty of shops on Google maps but the reviews for CBA stood out and seemed genuine.
I was greeted by Keith, one of several service advisors. Surprisingly, he remembered speaking to me several days before when I had first inquired about the service needed. He was very courteous, polite and easy to talk to. Really, the entire staff in the office was friendly and their communication with other customers was just excellent as well.
I’ll also add the tech who performed the 4-wheel alignment did an amazing job. This was no easy task as my suv has spent its lifetime in the Northeast so it saw plenty of salted roads during the winter months. I was expecting the worse and was thankful the tech took his time in aligning my suv the best he could. With the exception of a seized rear camber bolt that was a hair out of spec, the tech dialed in everything else and was just about spot on.
Even though I do my own repairs and maintenance on our suvs, I will not hesitate to reach out to CBA-New Territory if I ever run into a repair I can’t DIY such as GDI induction cleaning, alignments, tire mounting and balancing.
Overall, excellent customer service from the moment I walked in and the moment the keys were handed back to me.

Excellent customer service. Kept me updated and informed about the progress of the work. Reasonable and transparent pricing. Worked with my schedule, accommodating, courteous
Will keep using them for my car repair needs. Highly recommend

I appreciate the green, yellow, and red color coding on things they noticed about my Chevy Spark. That’s not why I’m absolutely ecstatic about this recent visit.
They told me how to address the vibrations in my car. I needed to replace the motor and transmission mounts. I just thought it was reasonable for my 2014 Chevy Spark. Annoying but I accepted it until now.

There’s a FIX! And YES! I drove away peacefully, quietly, and thrilled that my main concerns with my car are fixed.

Thanks Team

I cannot say enough positive praise about Christian Brothers Automotive. Kelly Bacorn Adams and her team are absolutely amazing. There is nothing worse than having urgent and significant car issues. Kelly and her team were beyond professional, caring, helpful, and empathetic. They went above and beyond to get my car thoroughly repaired in record time. I could go on and on about how amazing they are! I could not recommend a better place to take your vehicle! You will not regret it and you will never want to go anywhere else! Kelly, thank you so much!!! Thank you from the bottom of my heart! 🙏 ❤️❤️❤️ You have a customer for life!