OneCall Plumbing Heating & AC

How about getting a job done in 1 day instead of 2. Anxiety quelled. Our Plumber, once the wall was exposed, saw a way of delivering a more efficient repair and bonus... costing less. When one lives in an inherited home (85+ years) it's gratifying in knowing the Servicemen can and will get the job done, no matter what surprises the old house has inside it's walls and floors. Happy? You bet I am. I have One Call on speed dial, because I trust the Company and.... Thank you Willie, Andrew and Rosario.

I am so happy! This business owner and all the staff and technicians are top notch, hardworking, attentive, and most importantly, HONEST. You cannot go wrong with them! I was dealing with a water leak and a scary and complex situation with the City water dept. Bobby and Isaac held my hand through the entire repair process and they provided very helpful information for dealing with the city. These guys care! They take care of their customers!

After our home warranty company said that the a/c that we had been band-aiding for a year said it was time for expensive replacements. We didn’t particularly care for the invoice that company produced…seemed like some frivolous things had been added to pad the bill. So, we decided to seek a second opinion. Enter One Call Houston that was recommended by a neighbor. Rob came out to talk with us and look over the proposed work order, and made his recommendations.

We took a few days to think over our options and ultimately decided to completely scrap our traditional unit for a brand new inverter system for our large home, based on Rob’s recommendations. While they partner with programs to offer convenient financing such an expensive purchase, we chose to bring our own funds.

He got us set up for installation the next week on September 26.

Queue some mega bad luck and our installation took much longer than normal. While that in itself was frustrating no a/c in Houston sucks), One Call Houston was absolutely dedicated to not only seeing the job done, they saw it done RIGHT. They will not shortcut anything! Rob, Matt, Andrew ?…I know I am not naming everyone involved because of the unique problems we had, but everyone that entered our room was professional and courteous. I do want to point out that these kinds of installations have the potential to be very messy and I understand that. One Call Houston kept things as clean as possible and I had to clean up very little behind them. Might not mean a lot to some people, but it important to me.

Overall, we felt like everyone that we interacted with was very honest and behaved like true tradesman; knowledgeable and professional.

Given the chance, we will do repeat business with One Call Houston.

Having used OneCall several times in the past (Plumbing & A/C), they never failed us! Sunday noticed a leaking corroded pipe fitting (could burst at anytime) called and asked for 1st. appointment Monday morning. As usual they came through again! Received a call 8am, tech arrived 8:15am. Tech explained what needed to be done with the cost and the 1year warranty. Work was completed in a timely manner, explained the repair and cleaned up area. I would highly recommend OneCall for all your Plumbing and A/C needs!!