State: | Texas |
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Address: | 24944 Farm to Market 1093, Richmond, TX 77406 |
Zip code: | 77406 |
Phone: | (281) 347-4400 |
Website: | https://stores.petco.com/tx/richmond/pet-supplies-richmond-tx-2441.html |
Monday: | 9:00 AM – 8:00 PM |
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Tuesday: | 9:00 AM – 8:00 PM |
Wednesday: | 9:00 AM – 8:00 PM |
Thursday: | 9:00 AM – 8:00 PM |
Friday: | 9:00 AM – 8:00 PM |
Saturday: | 9:00 AM – 8:00 PM |
Sunday: | 10:00 AM – 7:00 PM |
The staff has always been very friendly when I visit this location of Petco. The store is always clean. Staff is great about asking if I need help. The manager, Joey, is very attentive. I recently had a situation and he went above and beyond to assist. Managers can't always fix everything, but Joey listens and does what he can. I will continue to make this my preferred Petco location.
Great customer service. I take my Pet Bella/Cocker Spaniel to get groomed at Petco. The groomers treat Bella very good. I trust them with Bella. Petco Groomers do an excellant job of keeping Bella calm and they treat her with Love.
March 5, 2021 ANOTHER JOB WELL DONE. THANK YOU.
Let's just start with this is the best Petco & Pet store hands down bar none, Period ! I will literally pass up any petco or pet store to make sure I end up at this location & that my money is spent here ! The store is always in great shape from what's in stock to what on sale all the way down to cleanliness ! I see the staff always cleaning dusting organizing and just overall general retail store duties they are being done at this location on the Daily ! Even the restroom is immaculate ! ( I saw Ron the Manager personally cleaning and mopping it in the middle of the day just to ensure it's pristine) I'm greeted every time I enter the store with a smile a hello and what and how can we help u & your pet's needs today ! They have been helping me get my rescue puppy healthy since day 1, she was a 7lb 7 week old extremely malnourished pup that survived the hurricane Harvey 2 of her sisters did not make it..... With the help of Ron Mayra Stacy and Justin & the knowledge they have and their love of pets, my puppy is now 34lbs (pics provided in the review) and on her way to a healthy plentiful life with lots of highly nutritious food with all the proper
Macronutrients and of course Lots and LOTS of healthy chew toys and treats ! Ron will go far and beyond his Managerial duties and personal responsibilities to ensure he is truly giving you and your pet needs the best options with value in mind as well as Mayra and the other employees I mentioned ! Before this review gets to lengthy let's just say there is no sales pitch going on at this location just genuine advice and options for your pets needs. If you are ever unsatisfied with something you have purchased or a price you feel it not comparable in the current industry standard they will do their best to find a solution ! Again a big shout out to Ron the Manager Mayra Justin and Stacy for always being on the same page and same common goal of customer experience & satisfaction ! Job well done guys keep doing just what you are ! I'm a customer for life !
The phone number for Petco is (281) 347-4400.
Petco is located at 24944 Farm to Market 1093, Richmond, TX 77406
The website (URL) for Petco is: https://stores.petco.com/tx/richmond/pet-supplies-richmond-tx-2441.html
Petco is open:
Monday:9:00 AM – 8:00 PM
Tuesday:9:00 AM – 8:00 PM
Wednesday:9:00 AM – 8:00 PM
Thursday:9:00 AM – 8:00 PM
Friday:9:00 AM – 8:00 PM
Saturday:9:00 AM – 8:00 PM
Sunday:10:00 AM – 7:00 PM